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Originally Posted by john348
HI
I would say exactly the opposite over here. Mercedes have now got a bad name even the CEO said they have reliability issues, A friend who works for MB head office told me not to get an ML as they had serious problems. ALso I know mine was older but my RR was terrible it was in the shop more than on the road and this panel is not big enough to list all the faults. lets just list the big ones New engine (at 90000 miles I was told I must have had a good one as they would normally not last that long!) New gearbox which went again after 18 months, .... I could go on and usually do.
I have just got an X5 from a BMW dealer and might have been lucky but the experiences have all been good so far?
John
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I'm not argueing the MB's reliability, but the customer service. The MB guys really go out of their way to please you. I know it might be just to cover up their internal problems but hey, my wife's happy.
BTW MB built a huge buildding over here making a new street called Daimler street.
I hope Jeremy was right about the RR being a new car and not completly a RR.