Yeah, sometimes BMWNA will do good will and sometimes no. Last year I contacted BMWNA for goodwill on my cluster. They said they couldn't do anything even though I said I couldn't read the mileage or warning indicators on the OBC.

Funny thing was the rep asked for my mileage 3 times and I kept telling her, "I don't know, I can't read it."

And their final answer was still, can't do anything. Awesome!!!

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2011 E70 50i M Sport