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Originally Posted by Rado
Fog, mist, whatever is not OK. I bought the exact same Depo headlights from same seller 1yr ago and never had any fog or misting. Yours are definitely defective. They should take it back and exchange for other pair. I would call the CC company and dispute, especially after I see the pics that there is seal broken...
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Thanks man... I appreciate everybody's support on here. This is my first time dealing with a problem seller like this. After 2-3 emails he finally responded and
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After reading your reply the other day, I was trying to search all over in California to see if there is anyone with a spare side. So far, no luck, that is why I have no update to you at the moment.
I really can't break a new set to send you one side, because once you used it, it's not new anymore. Then who will want one side new and one side used when we sell it?
That is why I told you from the beginning, send that side back and it will be taken care of it 1 or 2 days after we receive it since we are really close to their California branch.
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To which I responded, probably against my better judgement:
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Alright, I'm going out on a limb here, and am going to trust you. I can deal without a headlight for about 7-10 days, but I need a replacement or my existing one to be refurbed by then. I'll ship it back to you on Monday, 8/20, but I've got to have a new/refurb by 8/30. That allows plenty of time for shipping on both ends, even though I'll probably send mine out to you Next Day Air Saver. The quicker the better.
As for breaking a set and someone getting one side new and one side "used?" Who gives a shit as long as it looks new? I would've much rather had a set that was properly sealed and used for 2-3 weeks than one that was brand new and hadn't been siliconed up properly. But I understand your point of view as well. So are we in agreement? I'll ship the bad one to you on Monday, August 20 and I'll have a replacement by the following Thursday, August 30? Just let me know where to send it.
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That way, we both have a clear understanding of what is expected and eBay/PayPal will know what was guaranteed and by when.
I've tried to find people around here that can reseal them for me, but nobody wants the liability in case they eff it up.
He just now replied with an RMA and guaranteed I'd have it back by 8/30 if I sent it on Monday. Now I just have to put up with either A) reinstalling the stock halogens or B) pushing the "backup" 97 Merc E420. I'll probably go for B. That car used to be fun as hell back when I was in high school.