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i needed to renew my domain hosting with the network solutions... as i called in for an annual renewal, they were going to renew me for the list price of 9.99 a month, with the standard 1-, 3-, and 5 year discounts, which were more than what i paid for last 10-15 years... about a half a dozen calls - same deal, they would just offer those standard discounts... i started to check out other people, and see that this thing can be had for about a 6 a month... one more call in a last effort to give them a chance, and the dude who picked up the phone gives me such a sweet deal, that i sign up for like 5 yers that i was not going to do... i get his email, deal with him in writing, and hope that he stays at the company when it is time to renew...
my point - try again, have your wife call... give them the story on your other car, that might work... i used to work for ATTWS and there some key words that customer must say for the rep to start offering things... cancel the account was one of them, mentioning competition was another, being loyal customer gave you some offers too...
try again... worst case scenario, you can always get the 8-trac.... er... i mean, the casset... er... the whatever is the latest fad now... lol...
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