Quote:
Originally Posted by juppalgae
Hi guys,
I'm actually having a same problem after the car wash. I contacted Simon and his response was pretty much fix it your self... Very disappointed with the product and the service.
I have no problem with the right side, but the left sid always gets water leak after the car wash.
Any suggestion? I'm sick and tired of getting water leak...
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I've had mine back for I guess 3-4 weeks now, no problems at all. Even ran it through the car wash and it's been raining like a mofo lately. I seriously got it back and it was sealed almost to the point of being excessive, at least compared to what it was before.
I started out nice at first, and as he became more and more defensive and insulting, I got firmer. Start by sending him pictures, he likes that... if he still denies it, threaten a chargeback. When I told him I'd be calling Amex he relented. Also ask for his phone number so that y'all can talk in real-time. He didn't seem to like that and never would give me his. But I found out he works at Speedster Source (google it).
Here's what it looks like now that it's fixed:
PS: Do NOT "fix it yourself." That's bullshit.... If he even suggests ways to "fix it yourself," refuse. Tell him you took it around to different shops in the area (think custom audio shops, those kind of places that specialize in aftermarket mods), and reiterate to him that they all told you it was a bad seal. Do NOT for a SECOND let him lead you to think this is "normal" and you should fix it yourself.