View Single Post
  #9  
Old 10-28-2012, 07:49 PM
Naz24's Avatar
Naz24 Naz24 is offline
Member
 
Join Date: Mar 2009
Location: New Jersey
Posts: 3,603
Naz24 is on a distinguished road
this actually just inspired me to write AJ foreign auto a review on google:

To sum it up..Money Hungry. I called them to get some info ( I am a Cornell student who knows a lot about cars, and has lots of mechanic friends at home in NJ)..they claim to charge you for diagnosing an issue even if you get a repair done with them. What if they spend time and do not find the problem? well they still charge you. They will spend as much time as you "tell them to." Dave (i believe the owner) actually told me that if i have a problem paying, that he does not want to do business with me.. That is not how you treat a customer. No, Dave, I have no problem paying, I have a problem paying you to book time for an hour and then say that you found no problems with my car. The policy just does not seem very reasonable.. Even my normal BMW dealership (BMW of Morristown) does not charge to diagnose...

It does not seem like they are in the business because they enjoy what they do, it seems like they do it purely for money.

Dave--I am a great paying customer, if you were reasonable you would be getting a ton of business from me. It is not like i am asking you to spend 8 hours on my car and waste your own time (i understand you need to make money), but to spend 30-45 minutes to check something out i believe is completely reasonable.. Especially for someone who could be writing you a check for a lot of money for repairs that i suspect need to be done.
__________________
NAZARIO
2015 M3 / 2012 X5M
BMWCCA



Kiss French, Wear Italian, Drive German
Reply With Quote

Sponsored Links