|
I guess you guys have a point, I am just very miffed. They have a video on their site where they proudly state they "quality inspect all wheels". So when I see that, I am expecting to recieve a non defective wheel.
If the website said, "wheels are not inspected so we cant gaurantee they arent defective." then i understand the risks involved.
so when I called them up I said, 1 of 3 things must have happened:
1. you inspected the wheel and didnt catch any defects, but you expect my mechanic to catch those defects?
2. you inspected the wheel, caught the defect but decided to send it to me anyways.
3. you didnt inspect the wheel at all, despite claiming you inspect all wheels on your website.
his reply was, "we can inspect everything."
so unproffesional.
|