Thread: Service advice
View Single Post
  #4  
Old 12-28-2012, 01:41 PM
ard ard is offline
Member
 
Join Date: Mar 2006
Location: Sierra Foothills, California
Posts: 6,764
ard is on a distinguished road
Quote:
Originally Posted by drprm1 View Post
Bought 2011 last October.
Service screen says oil change will be due in December
Made appointment (didn't buy from this dealer).. Got there and service advisor
takes key fob for a bit and decides that it doesn't need service till Feb.
In the mean time I'm getting "service overdue" on startup and have gotten emails informing me that my car needs service.

Want to trust him but also want to keep up correct service for warranty issues.
Advice appreciated!
1. You WRITTEN agreement from BMW concerning the maintenance plan is inthe glove box. Read it. Find the part that says "we pay for services the cars CBS system indicates"

2. Show the dealer the display AND the text.

3, explain that the key fob is a convenience to him, but has no bearing on BMWs agreement to provide service

4. In fact, you want to add "key fob incorrect" to the list of warranty work to be performed

A
Reply With Quote

Sponsored Links