Took over a lease through BMW financial services. About a year later, got locked out while filling up with my 2 dogs and cell phones locked in the car.

A fellow BMW driver was also filling up and let me use his phone to call BMW assist. After 30 minutes on the phone, it was determined that they couldn't do a remote unlock because I (whose name is on the lease transfer) was not associated with BMW assist. They said I could have the previous owner call them ( I can't recall the guys name or number after a year) or fax them the registration which was locked in the car. After trying to point out that BMW financial SENT me the registration, they still wouldn't help.

In the end, I had to call AAA. 2 hours later, they were finally able to "break into" the car. They scratched the jambs on both doors which I am not happy about.

Screw BMW roadside assistance, screw AAA for damaging my paint, but it showed how difficult the SAV is to break into. I guess that is a good thing.

By the way. What caused all this was an I-drive setting that was "on" when I used my key (wifes car, I don't drive it much with separate key) which locks all the doors when they close. Turned that off immediately!

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Dinan CAI, TB, Camber Plates, Strut Bar, Software, Exhaust, Style 87 (summer), Style 89 (winter)