Quote:
Originally Posted by jeep
Thanks Ard, Because the dealer has been interacting with BMWNA I don't have anything in writing. I was informed about their refusal by the SA so again, except for their call, no other record. I did talk to the service director who now says that there is still some scope to change BMWNA's mind and he will be talking to them again and explaining the facts. I will file my own formal request to BMW through their online form but I am definitely considering my legal options as well, if they are not willing to put this mess right.
|
have you bothered to find out what 'vacuum pump' is covered in BMW's california warranty?
"on line form"?!?!?? Do you think attorneys file online lawsuits?
"mess right"? What mess? You have a car out of warranty, you arent bothering to see if the CA warranty applies...and you think somehow BMW is responsible for a mess?
The more you talk and send emails and file online forms, without understanding the underlying facts, the more entrenched they get and the harder it will be to move them off a decision.
IMO