You're from White Plains? I miss being back home. I'm from Rye Brook. I've usually had really good service at the Ritz. The kid who handed you your keys obviously knew he messed up. Don't let up on this. I'd be damned if I let anyone get away with doing that to my car.

Go to Precision Auto Body in Mt. Vernon. You may have the impression that its in a bad area but when a buddy of mine hit my M3 from behind with his GT3 I went there because there work was impeccable, great ownership, and the pricing was much more fair then going to other shops charging a serious premium. If you go through Insurance go to Crystal Clear Collision in Port Chester, they do all the work for Greenwich BMW and a few other dealerships. I've seen a new M5 and X6M there right before I came here to Peru, top notch stuff. Best of luck.

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