to remove the ash tray, you simply pull it out.
I have the same issue with my socket too. Happened about a month ago. I just am thinking of crazy gluing 2 spots to hold it down. electrically its fine, just that when I remove a plug, the socket wants to come with.

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I swear, my cars are like a girlfriend.
Sometimes its a rough ride, sometimes its smooth motorin'.
Sometimes she doesnt like how i treat her and sometimes i dont like how she behaves.
BUT at the end of the day, she loves it when I am inside her.

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'91 850i
'05 X5 4.4i
'09 Clubman S