At this point, I would at least contact BMW NA to see if they are even aware of this. I am sure someone must be asking questions as to why a $30K new engine is being shipped out of Dingolfing.... that is if it is fact.

This is out of order on the Dealership's part.

I once had a Land Cruiser - bought new in 2001. One day, the rear view mirror literally fell off while I was braking and it swung and hit the wind-sheild cracking it. It was about 7 PM when this happened. I drove immediately to the Dealership - of course the Service Department was closed. Anyway, I asked the Sales Manager on Duty to help me out with a loaner at least for the night till I can come back to talk with the Service Department.

He response was that 1 - He couldn't help me. 2 - It wasn't their problem. 3 - I was not allowed to leave the car there. 4 - Who did I think I was, that this wasn't afterall a Lexus or something.

I arrived there calm, but his whole attitude made me blow my stack. I parked the car sideways in their driveway, called a cab and was ready to leave. I told him I would see them tomorrow.... and that Good Lord help whoever tried to tow the car out of there. I made the point to him that I had purchased one of their most expensive cars - from that very dealership and it was now broken and his response to my problem was beyond unacceptable or outrageous.

The Finance Director happened to be around that night and stepped in and allowed me to park the car in the back by the Service Department and arranged a car for me that night.

Well... in the long run, they replaced the windshield which then led to a severe water leak which then led to 2 months of no car for me, which then led to Toyota Corporate getting involved and sending out Engineers to look over the car and six months of my Lease payments covered by Toyota / Lexus Financial, and a semi re-build of my car.

Don't let them take your patience for granted. It's time to bare your teeth!