"Return and exchange
Inspect all item upon arrival, if you found the item broken or defective, please notify us within 7 days. No claim will be accepted after 7 days.
We may request buyers to provide digital pictures due to damage/defective product for return/exchange reason, this can help us to find the best solution to buyers and ensure to give customer a smooth and faster transaction. We will provide you a separate email address for you to send us a picture since ebay email system can not attached with pictures
All returning item will need to obtain authorization from us. We will not process any returns without the authorization."


nothing about a 15% restock fee for a product that was broken

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2001 x5 4.4i
picked up 10/08/12