Originally Posted by X5SND

"Full refund will be granted only with prior authorization RMA # and item is new condition. Partial refund, subject of restocking fees 15 % will be granted based on conditions of the item. If any buyer remorse or item less than expectation, buyers can simply return item at buyer expense and 15 % restocking fee may apply if item is not new. Any damaged or lost shipment must be reported within 14 days. Return postage is the buyer responsibility if details are not given or if pictures cannot be provided to demonstrate defects. All our items had been tested with applicable vehicles to ensure proper fitment so we fully need to understand why they don’t fit so we can make proper adjustment on our descriptions for the specific product."