OK, reality check here! You MUST inform the tow company IN WRITING (retain a copy of all docs I noted above), of their liability in the damage to your vehicle and your intention of going after them for ALL costs incurred in the damages to your vehicle that they caused.
These docs will help if you have to go before a judge to recover costs.
Going before a judge stating "Armada responded to my insurance company -insert ANYTHING here-" is heresay! You can't repeat anything passed to you from your ins co, it was not stated to you and therefore it holds no water B4 a judge.
Send the certified letter (Armada is hoping you don't, it weakens there position should it go to court and I will bet it will get you paid because they KNOW you are not playing and do not intend to drive a damaged car around).
If you file in small claims court, you will need to subpoena the officer who wrote the note that implicates Armada, the judge will want to hear what he witnessed.
Do this and you will slam dunk the a**wads at Armada.
If you let a lawyer do this on your behalf he will pocket at least a grand for a couple hrs work.
Keep cost notes (certified mail, copies, travel time/miles if you do a parts run, any cost incurred), provide a copy to the judge and the Armada rep in court, tell the judge you want reinbursment for everything.