I used a clean laptop also and loaded the program on a new external drive. When I had trouble the seller seller sent me instructions that helped some but I had to do hours of trial and error to get it installed.

When I try some to read some of the diagnostics I get pop up messages that I have to click through until they go away before that screen will come up. It also blinks on the home page. It offers 2 N62 choices and I don't know which one I have. I have tried both and it looks like info is the same but I am not sure.

as an example of seeing information and not knowing what it means on the rough page are the cylinders supposed to be a zero or---

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X5 4.6 2002 Black Sap, Black interior. 2013 X5M Melbourne Red, Bamboo interior
Dallas