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Originally Posted by rebound
A number of months ago, I heard that there was a problem with 911 - that you couldn't dial it. Did they "fix" that?
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For most subscribers there was nothing to fix, they just needed to follow the directions and set the 911 service up. Since you can use this service anywhere, you had to tell them where you were, which most people did not. So when you heard of these horror stories about not being able to call 911, it was because they didn't set that portion up.