Quote:
Originally Posted by Bmwtvboy
Have you filed formal complaints with the Attorney Generals office in CA? Have you posted on the Santa Rosa BBB website and filed a complaint? You don't explain mileage or warranty issue with the dealer upon purchase? Who changed the water pump? When did the X show smog codes? Remember you can post on various website about this dealership. As for BMW NA I had very positive results with my x5 3.0 days after Carmax purchase and I discovered torn boot. BMW Nashville claimed it was under warranty and changed it free of charge. Perhaps a 3.0 would have been a better choice, have you discussed exchanging the X for a different X at the dealer? If all else with the car is solid and you can afford a rebuilt head (BMW Recycle-Sacramento area) keep it and plan on the expense at a later date. If not dump it. BTW, when did you discover the warped head?
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I don't see how the damage described could be covered under any warranty as it was caused by improper work. With that said I'm not clear on who is alleged to have performed this work. Is it the assertion it was the dealer or someone else?