Make sure you got the right one. They have a bracket, and then a mount (two pieces). You need the face plate for the 7 pin plug, which looks to be here:

Mounting Bracket for 7-Way Draw-Tite Accessories and Parts 18138

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2007 X3 3.0si, 6 MT, Premium, White

Retired:
2008 535i, 6 MT, M Sport, Premium, Space Grey
2003 X5 3.0 Steptronic, Premium, Titanium Silver
2002 325xi 5 MT, Steel Grey
2004 Z4 3.0 Premium, Sport, SMG, Maldives Blue