I can appreciate that.

I've told the story before, but my local UHaul, not bad guys at all, told me they couldn't install a hitch. I told them I didn't want a hitch, I had one, I just wanted to rent a trailer. They said fine, but we aren't permitted to work on x5s any more. Seems like doing so had become a CLM. Turned out they had one or more big failures post-install, and their regional head office issued a letter saying no more. They said the issues were receiver attachment, and electrical. They wanted to inspect my hitch, before they would rent me a trailer. They were satisfied. But I was surprised by how that letter impacted their rental operation (this was a large rental operation, not a franchise at a gas station). I rented trailers 10 or so times from them over several years, and each time they asked about my hitch before accepting a reservation or completing a contract.

__________________
2007 X3 3.0si, 6 MT, Premium, White

Retired:
2008 535i, 6 MT, M Sport, Premium, Space Grey
2003 X5 3.0 Steptronic, Premium, Titanium Silver
2002 325xi 5 MT, Steel Grey
2004 Z4 3.0 Premium, Sport, SMG, Maldives Blue