Not so much what they told me as it is what they sold me.

I had to replace my upper radiator hose. I called around and found a dealer 45 minutes away that had it in stock. Gave them my VIN and everything over the phone. Drive over there, buy the hose, get in the car and then I notice it. This isn't the hose for my vehicle. The idiots had my VIN, yet still sold me the hose for a 3.0i even though I told them it was a 4.4i. Totally glad I noticed something was off before I drove all the way home.

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Current Bimmer
2004 X5 4.4i Sterling Grey Sport/Premium

Past Bimmers
1991 318I Alpine White
1995 740I Alpine White
1991 525I Schwartz
1998 323IS Scwartz
2004 330CI Cabrio Titanium Silver Metallic
1995 540I Schwartz
2000 Z4 3.0 Titanium Silver
2000 330ci Coupe Titanium Silver