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Originally Posted by JCL
I've never had any issues like that with my BMW dealer. It may be partly because I choose my dealerships based on their service, not on their new vehicle selling price.
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I wish we had that luxury; one BMW dealership in town (next closest is in Omaha, 3 hours away) that appears to dislike selling parts over the counter. They treat you like second-class citizens, insist that you have the VIN for the vehicle even if you've got the exact part number in hand, then make you wait a couple of days because nothing is in stock, or so they say. Much easier to deal with Steve @ BluntTech, and he's sometimes even quicker than the stealer.
Quote:
Originally Posted by JCL
We did have a dealer sales rep tell us we should consider the automatic transmission in our X3, when we had decided to special order one to get exactly what we wanted. My wife looked at him, and said deadpan "what would be the point of that, you don't drive it then, you just steer it"
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That sounds like something my wife would say!
Quote:
Originally Posted by JCL
Now if you want to talk about the Apple store, I've got a list of service issues, usually starting with "We've never seen that before...."
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I've heard that line far too many times from medical professionals in the last year.
