OK, here's one. The wife takes our X5 into the $tealership right after our warrantee expires years ago, the car needs an oil change and front brakes. On the way, the passenger side front turn signal bulb burns out and she gets the fast flash-flash-flash and it isn't lighting up. She asks them to call her with a price to fix that as well. In the afternoon, she gets a call with a price quote of $120 to replace the turn signal bulb. She laughs and say "never mind, my husband can replace it and it will only cost us about $2". They caution her about the high-voltages of the Xenon headlights, blah, blah, blah and they urged her to have the bulb replaced at that price, which she firmly declines. Upon picking up the car, they informed her they replaced the bulb free of charge as they were concerned with my safety and wanted to ensure my well being so they can sell me new a new 5er in the future (to replace my 528i). I bet they really replaced the bulb because she's a blond!

PS. Two years later, I bought a 550i sport from this $tealership. Go figure, a little good will goes a long way (and I survived the "high voltages" to make the purchase! LOL!)

__________________
2022 X6///M - Toronto Red, Silverstone Full Merino Leather, Executive Package w/Remote Engine Start, Soft-close doors, Heated & Cooled Cupholders, Front Ventilated Seats, Front & Rear Heated Seats, Front Massaging Seats, Carbon Fiber Trim.

2002 X5 3.0i, Sport Premium, Titanium Silver, Grey Dakota, Cold Weather Pkg, Xenons, DICE, LED Tails, just a winter vehicle...

2007 550i, Sport Premium, Silver Grey Metallic, Grey Dakota, Nav, Cold Weather Pkg, Comfort Access, HD Radio, Xenons.