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Old 03-19-2014, 08:04 PM
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Lexicon740iL Lexicon740iL is offline
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Join Date: Dec 2012
Location: MN
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UPDATE:

I've been extra busy lately so I had the shop do the work for me.

They told me part will be in Monday and it will be finished by 5PM

I called at 4:30 and asked for an update. They said the tech was flushing the system and bleading the brakes but was having a hard time building pressure. I said no worries I'll take the loner home. Call me when it's done.

I get a call an hour later and miss it so the owner leaves a VM

Stating that the master cylinder needs replacement and it will be at no charge to me He will have the part in the morning and call me when it's done.

NO CHARGE HMMMMMM. Obviously they broke it and are gonna replace it for free ok cool. They are taking responsibility for there improper repair or bleeding technique.

I can respect that.

So I pick the X up this afternoon...

I got in and noticed the peddle was a bit spongier than I remember. No Biggie I thought.
I get back to work and leave again an hour later.
1 mile down the road the brake light comes on and DSC/4x4 light illuminates and I get a warning on the cluster stating 4x4/dsc disabled / inactive.

I bring it back to the shop and tell the owner the issue

He apoligizes for the inconvenience gets me right in a loner and on my way to my meeting.
Before I left I asked that the tech that preformed the work and road tested my vehicle NOT TOUCH MY X5 AGAIN he said that's no problem I totally understand.

He said that in the rare instance that something is over their head so to speak he has a partner shop he works with that does German cars exclusively he said it might take a day or two but he can have it fixed and returned to me in working condition.

What do you guys think they damaged?
What are you thoughts on what could be comprimized and needs assurance it is in working order?
How would you deal with a situation like this?

Now I remember why I work on all my cars myself....
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