Quote:
Originally Posted by MINIz guy
I think the main reasons mechanics don't like using your parts is because they won't be able to honor any type of warranty on it. If they use their own part and it breaks, it is on them to fix it. If they use your part and it breaks, not due to installation, then you're still going back to them and complaining that they didn't fix the car correctly. It's a weird situation for them as a customer's part broke, but the customer is always right, so they are the ones that "broke" the part.
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While i understand the warranty on the part and labor, I am yet to take full advantage of it - I had a part that broke on a car, the part was sourced and installed by a local Firestone... since they were very nice to me (and i had a lifetime alignment with them!) i went to them about the replacement of the part... I forgot they already fixed that problem once before, but it came up on their computer... they covered the part but not the labor, i paid for the labor...