Dialing a "pause" with an iPhone in iDrive
 

I've seen some posts about this issue, but yet to find a resolution.

Like many, I call a number to access my work voice mail remotely. Upon picking up, the system prompts me to dial my extension (e.g. 1234), then #, then my password (four digit number) then # again.

With my old Blackberry Pearl, it was simple. I programmed the phone with(999) 999-9999p1234#1234# and iDrive dialed it perfectly everytime.

I now have an iPhone 3GS, and programmed the number using it's standard of a "," comma, for a pause. So the number looks like this:
(999) 999-9999,1234#1234#

The problem is, the iDrive systems appears unable to recognize the "," and as a result, doesn't display anything after the 10 digit number, and of course, doens't dial the extension or password.

Is there a fix for this? Or any suggestions about what I may be doing wrong?

I've got the new idrive and can't even get the pause & dial working from my blackberry using the "p" for pause ie: 1234p5678

Does anyone else have this problem?

Can't get anyone to help in BMW Australia either - they have no idea about this level of detail in their idrive product.....

When editing the phone number in Contacts on iPhone, press the "#+-" button to get more choices. You will see a "pause" option.

Ths issue is not the phone. The issue is in idrive.
Getting the phone to pause is the easy bit.....

My response was for the OP. I was just giving him the correct iPhone instructions (which are not to use the comma).

This appears to be a common problem for people with iDrive.

If I initiate a call from my phone (blackberry, android or iphone) through idrive and the number in my phone includes a pause with follow-on digits, it works fine.

If I initiate the call from idrive, it doesn't recognise the digits after the pause.

The issue appears to be in idrive - nothing to do with the phone.

Does anyone have contacts in BMW who could answer this question? I've scoured several threads - with no answers.......