I just dropped my car off for the first time to be serviced. They gave me a pin number to check the status on-line. Is this something all dealerships do? Sorry I am new to BMW. From what I have read here the Arlington service center seems pretty good, so I feel better.
With that being said, I must also add that I will NEVER buy a new car from this dealership. When I was deciding between a new 3 and an X, the two sales people I spoke with about the 3 were complete asses. They actually looked suprised when I asked can I test drive! Imagine that, someone looking at a car and wanting to test drive HA! One guy took my info to "set up an appointment"....I have yet to be contacted.
Hence I went back home to SC to by my X (down the road from the factory

). I had 4 sales people helping me. What a difference a change in dealerships makes.