Herb Chambers in Boston/MA

[jmh]

I thought I'd share my experiences with Herb Chambers and other dealers I'd had the 'pleasure' to deal with over the past years ....

Herb Chambers has one of the worst reputations in the New England area and I have not been impressed with their service or sales department. However many folks are buying their BMWs at HC as it's the largest volume dealer in NE and they can't get rare BMW models (4.6/4.8/M5 etc...) much easier than most other dealers. However they often try to charge a premium for sought after cars (they tried to get 15k$ over list for my 4.6) . Their trade-in values are way below any other BMW dealer.
Their service department has a very bad reputation and I've never had my car serviced at HC, I asked them if they'd fit the ///M steering wheel before I take delivery of my X5 but after I was told they'd charge me 640$ for the install I decided to spend the 20 minutes and do the installation myself.
There are many other horror stories such as a M3 being stolen from the lot and HC didn't notice until days later etc....

There are much better dealers in the Boston area such as BMW of Peabody, Foreign Motors West or Tulley in Nashua/NH

- Jan