Anyone ever have seat leather replaced?

[David D]

The seat heater in the thigh support on the passenger side failed and they replaced it under my warranty. What I didn't know was that the heater is integral with the leather covering, and they replaced the entire seat bottom. The problem is that the new leather doesn't match the original. It's not that it's "new", but the finish is more of a matte as opposed to the shiny finish on the original. My seats are black Nappa sport seats.

The dealer says that the original seats are shiny from years of wear, but that doesn't explain the parts of the seats that don't get wear (sides, backs, etc.) looking different than the new seat bottom. I'm skeptical.

Has anyone else had this done? I go to pick it up again tomorrow. They've assured me that it's the correct part and they put some treatment on it to shine it up a bit.