Fell in love...but then it happened!!

[lil4.4]

I have only owned my x for about 10 month, so I have never had the chance to run it in the snow. Well it finally snowed...and man did I fall in love. So sure footed and fun to drive. THEN IT HAPPENED. My wife goes to to leave for work. At first she could not get the front doors open, then it finally opened...once inside the door would not shut. so she attempted to close it 3 or 4 times and ALL the A/C buttons FELL OFF!! So she comes inside to get me to fix the situation. As I cme out I open the passangers side and it did the same thing neith door would shut!! So we held the door's closed and hit the lock button(thinking it woud unstick the latches) Well it locked down the doors for good. We had to access the vehicle via the rear seats. I can't believe a 50K would have such problems. Very disapointing. I call BMW road side and they towed it to Tate BMW in Annapolis,MD. Has anyone alse had this problem??? Any feedback on Tate??