lock actuator problem

[bmwx5v8]

just recently had the front passenger side lock actuator changed from the dealer. but in under 24hrs it started doing the same thing "wouldnt unlock or would'nt lock" even tryied to pull the door lever from the inside still wouldnt unlock. Do you guys think that since they replaced the lock actuator, and the problem is still there. It might not have been the actuator but something else. Has this happened to anyone else before? i have a x5 4.4 01

[Davud]

are you sure this is brand new Actuator?
if yes ur dealer made bad work while installation, need to regulate this Actuator...

[bmwx5v8]

i think it is a new actuator. thats what it says on the bill? i took the car back in and now they say that its my key thats is not communicating with the car.. but even with a key change it happened twice. but not the often... its realy very frustating...
any advice on what should be done?

[Eurosport]

i think they messed up while installing the new actuator
i installed one last week, there's a little cable ball that connects to the rod(pop up thingy) that has to be pressed prettey hard back in, if they didn't do that, it might have jumped out and now it's not working
that's just one possiblities among others, if they did the work, i'd take it back to them and let them know about it, be very firm