window fell! help!

[gnehzekul]

my friend was using my back window and it made a funny noise. then suddently it just fell into the door. i followed x5worlds directions to open the door and since it was late managed to get the window to go up manually.
from just a quick look i can see some of the metal wire kind of out of place, and when i go up or down on the switch it just kind of twists and the glass does nothing.

what do you guys think the problem is?

it wont go up or down.

is this the window regulator gone bad? or something else?

thanks guys