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#1
04-07-2008, 06:05 PM
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Warranty Direct - thumbs up!
so i took my car to the dealer (JMK-BMW) thursday last week and told the SA whats wrong with my X. 1. Clunking noise on the left front wheel while parked turning the wheel left to right, right to left - (they replaced Front Thrust Arm bushing on both sides) 2. "Rattle" on the sunroof railings (right on top of my head when im driving, middle left side of the railings) - (they just lubricated the sunroof) 3. DSC, 4x4, ABS lights were on 5 times during winter - (replaced the whole DSC control unit) Gave the SA a copy of my warranty card from WD and he told he'll give me a call if WD wont approve the job. Didnt get a call from the SA the whole day thursday and i decided to give him a call Friday. He told me WD approved everything and the only thing i should pay is my deductible ($50). Finally got my X back saturday afternoon and paid $88 total (deductible plus some tax). WD paid almost $1700, no fuss... so thats the good news...  This morning, before driving my X to work, parked in front of my house, i noticed its still making the sound (bummer) and the worse is, when i drove it, my X is also making that sound when hitting small potholes and bumps (which i dont have before). Also, the rattle on the sunroof is not gone, its back but not as loud as before (thanks mr. lubricant), but its still annoying. Im bringing back my X to JMK tomorrow morning, my question is, do i still have to pay the deductible if it was their fault that they didnt fix my X the first time i brought it? again, im happy with my decision before to get warranty from Warranty Direct, and i highly recommended them... but not so happy with the work done by JMK - BMW...
__________________
 "Lapit mga kaibigan at makinig kayo, ako'y may dala-dalang balita galing sa bayan ko Nais kong ipamahagi ang mga kwento at mga pangyayaring nagaganap sa lupang ipinangako..."
Last edited by jayjay_dee; 04-07-2008 at 06:13 PM. 
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#2
04-07-2008, 06:06 PM
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i called the SA this morning and told him about the Sway Bar Drop Links (for the clunking noise) that i read on this forum, he told me he would look at it....
__________________
"Lapit mga kaibigan at makinig kayo, ako'y may dala-dalang balita galing sa bayan ko Nais kong ipamahagi ang mga kwento at mga pangyayaring nagaganap sa lupang ipinangako..."
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#3
04-07-2008, 06:07 PM
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too bad they dont take X5 that has 80K and up mileage, but its good that you still have it.
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#4
04-07-2008, 06:12 PM
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yup, my X is covered till 100K miles or 09/2011 whichever comes first...
i only have almost 54K miles now on my X... i thought they still cover high mileage X but for a higher price..
__________________
"Lapit mga kaibigan at makinig kayo, ako'y may dala-dalang balita galing sa bayan ko Nais kong ipamahagi ang mga kwento at mga pangyayaring nagaganap sa lupang ipinangako..."
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#5
04-08-2008, 10:22 AM
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X is now back at the dealer... hope they get rid of those annoying noises...
__________________
"Lapit mga kaibigan at makinig kayo, ako'y may dala-dalang balita galing sa bayan ko Nais kong ipamahagi ang mga kwento at mga pangyayaring nagaganap sa lupang ipinangako..."
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