Remote Key Problem!

[MrTsX5]

I have a problem with my remote key function.

I've had the car for a few months and the remote key function has never worked. I have always had to use the key to manually lock the car. The central locking works fine but the interior lights never activate with the central locking. They have to manually be turned on and off. (i don't know if that is a separate problem or related in any way!?)

I tried recharging the key and re-pairing it but still no joy. Next step after spending hours searching through forums was a visit to my local dealer. They suggested i buy another key which will correct the problem. As i only had one key i thought what the hell and ordered on (not cheap).

When i picked the key up the dealer had to get a technician out to try pairing as he couldn't manage it. The technician had no joy either.

The dealer then said they would need the car in to check all the connections and test the box (maybe computer) that the key pairs too. Does anyone know what box or computer he is referring too? and where it might be located?

I am reluctant to let the dealer have the car as they would need the car in for the day and at £130 per hour i think you can understand why. ( that still might not tell me whats wrong)

Maybe someone else has had the same problem??