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Old 10-26-2010, 02:58 AM
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Join Date: Jan 2010
Location: Louisville, Ky
Posts: 26
trent_ky is on a distinguished road
My X has been in the shop for 5 months

Well, back in May the transmission in my 2001 X5 4.4 with 112k miles decided it needed some TLC. I wasn't surprised, nor was I overly worried about it since I (supposedly) had a powertrain warranty on the vehicle. So I bring the truck into a local transmission shop which has been in business for over 40 years, who I had previously done business with and had a great experience.

Needless to say the warranty that came with my vehicle when I bought it in October of 09 was nothing other than a piece of paper and a huge scam from the shady used car lot where I bought the vehicle. Again, I wasn't surprised...you do get what you pay for.

So obviously I tell the shop to go ahead with the rebuild (this was on June 2nd). He lets me know that it will cost around $2500 give or take a couple hundred bucks. It is now almost November and I STILL do not have my truck back. The communication as to WHY it is taking so long has been piss poor and they keep telling me "it will be done next week, we are just waiting on a couple more parts". I have been hearing this since July. I am being very persistent with them and I call at least 3 times a week. I am trying my best to be polite and not get angry with them because after all this time I at least want my vehicle to be fixed right so I don't have this problem again.

I have considered taking it somewhere else but my car is already taken apart and in what seems like a million pieces and I just don't see that being a very smooth transition AT ALL. I just don't know what to do!!! Sorry for the long story but I just thought I might be able to get some advice from someone who can relate. :-S
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