|
Depends. As a private seller? No. I would say "as-is, where is, no warranty expressed or implied". I would also add to my bill of sale "by signing below the buyer agrees that any all inspections have been performed and the results are satisfactory" and I would even add for good measure " the listing condition is the opinion of the seller and in no way represents or adheres to any standards used within the auto industry".
Now. As a dealer, if I owed a shop that was financially capable of providing free work for a local customer, I would. As a former salesman, I would work on the behalf of the customer to have something covered. If I was the dealerships GM I would ask my team the following 1. What's wrong/broken. 2. Whats the cost of repair? Retail and true cost? 3. How upset is the customer.
Depending on the answers to the above three questions I would consider doing the work/reducing the cost.
NOW, if the customer doesn't ask for anything (as part of above question #3) I wouldnt do anything. If the customer was following up daily by phone/email and maybe paying a visit to the store I would consider doing work/assisting the customer. Again, this depends on the total cost of the nessisary work.
|
01-19-2011, 06:05 PM
Threaded Mode
