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  #1  
Old 12-03-2014, 11:07 AM
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'tis the season......

....for damaged packages!

UPS dropped the AutohausAZ radaitor at my door yesterday, they must be in "turn & burn" mode due to holiday package volume.

Fan shroud tab is snapped off.
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Old 12-03-2014, 11:53 AM
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Too bad! autohausaz will treat you right .....
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Old 12-03-2014, 11:59 AM
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Called AutohausAZ, they requested damage pics, they're currently processing UPS claim & looking for another radiator to ship.
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Old 12-03-2014, 12:07 PM
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Maybe they should wrap it in bubble wrap next time...
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Old 12-03-2014, 12:37 PM
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Agreed RB.

Was shipped in the box it left Behr with. Needs to be shipped in a 2nd box with padding.
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Old 12-03-2014, 12:41 PM
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Quote:
Originally Posted by TiAgX5 View Post
....for damaged packages!

UPS dropped the AutohausAZ radaitor at my door yesterday, they must be in "turn & burn" mode due to holiday package volume.

Fan shroud tab is snapped off.
https://www.youtube.com/watch?v=lM3SRG7D21Y
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Old 12-03-2014, 12:50 PM
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^^I need to install some cameras...
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Old 12-03-2014, 02:15 PM
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Their motto is "what can brown do for you?"?.

DELIVER MY STUFF WITHOUT SMASHING IT!!!
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Old 12-03-2014, 09:19 PM
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The same thing happened to me with another vendor. Took them 3 smashed radiators before they took my advice of better packaging.
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Old 12-04-2014, 01:19 PM
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Seems my getting a radiator to replace the one broken by UPS will take weeks!

AutohausAZ will not ship a replacement until UPS pays for the broken unit, they will then send me a return ship label, I send back, new unit shipped.

Was told if I want one shipped in the next day or two, I have to place a new order and pay AGAIN!!! Then wait for the UPS refund on damaged unit!

Happy Holidays!!!
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