DME Repair - Ford Myers FL?

[phan]

Absolutely avoid using this guy at all costs should you need your DDE fixed:

DME Repair
19104 Dogwood Rd.
Fort Myers FL 33967

A couple months back, I had an issue with my rad fan no longer working (2013 X5 35d); it ended up being a DDE/DME fault, which would have to be repaired. My indy found a couple places that specialize in these types of things, so I sent out a few emails askikng if they'd be able to fix my issue. A guy from eBay responded to my messages rather quickly and had good enough feedback that I ended up deciding to go with him - huge mistake.

After messaging back and forth, he said he'd definitely be able to fix my issue, provided his address for me to ship it off to, and that'd be that. The auction itself said the turn around time was 3-5 business days, and was priced at $500 + $20 shipping - no problem there. As soon as I shipped it to him via Fedex, I provided the tracking number and told him he'd have it in a couple of days. He said no problem and that was that.

As of last Friday, it's been a month since I sent the DDE to him without me having heard back from him ONCE. I didn't send my first follow-up message to him until about a week AFTER he received it (which I had to track myself to ensure it arrived). All I'd asked in that first message was that he update me with the progress and at least keep the lines of communication open, even if he hadn't had the chance to start working on my DDE yet. After not getting response to that message, I sent another follow-up a few days later asking for the same info/update - still nothing.

The following week, I asked my indy to message the guy to see if he'd respond and sure enough, he responded to my indy in a matter of minutes (my indy sent a message to him pretending to want more info about his services or something instead of coming right out and asking about my DDE in case the guy ignored him that way). When they guy did reply to my indy, my indy asked what was going on and why he wasn't responding to my messages. Apparently, he said my asking for an update was me being terribly impatient, and that he had something like 20 DDEs to fix before getting to mine. Regardless, he simply ignored my messages asking for a simple update and told my indy that I was being impatient...wtf.

At this point, I'm screwed. I have no DDE, my car is sitting completely immobile because it can't be started, and all I can do is hope that at some point, he sends my DDE back to me. I highly doubt that'll be the case since it's been so long and since I'm calling him out now on a public forum, but yea. Absolutely do NOT do business with this guy if you need a DDE fixed, he was insanely unprofessional with my indy and completely ignores all of my messages.

Funnily enough, too, he increased his price to $599 on eBay, and updated the auction to read 3-7 business days regarding the turn around time - all after our first messages to each other.

Semi-related, I spoke to a guy from precision ECU and he said if I can provide the injector flow rates and send off my CAS + key, he can program a new DDE to work with my car. Pulling the intake manifold to get to the injectors is a huge pain in the ass, is it possible to get the injector flow rates any other way?

[ard]

As I said on the other forum, I like to do business with people that have a relationship with the communities with which I participate. That way they have skin in the game.

is this guy's name Valentin?


Dunno about getting injector values.


Also, how did you figure out the radiator fan non-activation was a DDE fault? Just curious.

Sry

[phan]

I'm actually unsure what his name is, the had me send my DDE to "DME Repair" instead of an individual name, to his FL address.

And damn, I was hoping there'd be another way to grab those values since taking the IM off seems to be a pain in the ass haha.

My indy scanned it and it read the DDE fault:
https://prnt.sc/14qj1nk