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Performance Center Delivery process
Anyone who has been through the PCD process recently, I could use some advice. I ordered my X5 in February and requested PCD at that time. My CA had never even heard of it and had to check with the sales manager to learn that it was possible (I should have taken the hint!). I've asked several times if there was any news on setting a schedule for a delivery date, since I need to make plans to be away for a few days.
A couple of weeks ago my CA left a stack of forms (7, I think) for me to fill out, which I did. I still haven't heard anything further about scheduling, and my X5 was completed and "released to the carrier" two days ago. I've called the 800 # but the reps there don't have any info on PCD.
Should I be worried? What kind of lead time should I expect? Will the PC people contact me directly to negotiate a date?
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