UK Dealer Service

[jonnyp42]

I suspect this is something of a UK specific gripe... My new E70 has some fairly minor issues that need fixing...


Paint Chip, on one of the sharp corners near the read boot hatch
Drivers Seat, loose handle with no ability to lock the position of the pad that pulls out to support the base of your legs
Squeaky passenger’s seat, rough road surfaces cause an audible squeak from the base of the passenger seat. Changes to the position of the seat don’t cure this issue.
Rattle to the left side of the car, location difficult to identify, possibly the B pillar (front seatbelt). This is again noticeable when you encounter a poor road surface.
Visible dust particles on the face of the speedometer.

Needless to say my dealer BMW Park Lane is again proving to be crap... nothing new they were useless with my previous car, their best cock up being that they forgot to quote for paint when refinishing the back bumper... I thought paint was quite essential all things considered!

Of the UK members on here I'm wondering how your dealer has treated you when resolving post delivery faults/issues? Park Lane cant offer me a loan vehicle (they never have any) and even when they do you have to pay £15 per day... some sort of admin charge!

Given the location of their service centres you're left with the prospect of a long walk back to the nearest Tube (Subway) station... I didnt pay over £40K for a car to bloody well walk!

Jon