Tailgate won't close when left open

[2008_White_X5]

Hello all,

I bought my wife a new X5 two weeks ago and just joined this forum to get some information. My experience from owning a Porsche 911 has been that when I want answers to questions I get more (and better) input from web forums then from my dealer's salesman or service department.

I have done a search and found a couple of posts describing the same problem I am experiencing. This is what is happening; when the tailgate is opened and left open for more them a few minutes (like the time interval of unloading groceries into the house) it will not close when the button on the tailgate is pushed. There is a clicking noise from within the tailgate, but that's it. The tailgate has to be closed manually.

My question is; have other had the same or similar experience? Has anyone had the problem diagnosed by a BMW service department?

Thank you for your input.

JFS