COMFORT ACCESS MALFUNCTION!!

[dok]

I was wondering if this has happened to anyone yet? 2010 X5 35d three weeks old 1400 miles. When my wife left in the morning the car was locked and completely closed when I left the house 4-5 hours later all the windows were opened including sunroof. when I walked up to car with the key in my pocket the doors would not open so I had to reach in and push the door unlock button. then I pushed start the third time it responded normally. My keys were on my desk 500 feet away behind concrete walls so they were not triggered. Now here is the major problem it rained 1-2 inches in the car on the controls, water was in the roof liner so it was dripping from light and console on roof up front. I called BMW assist and they said to take it to nearest dealer. I have done this and they are examining right now. I have alot of concerns I'm hoping some of you can help me with:

1. has this happened before to any one?
2. what should I expect from BMW?
3. I have comfort seats with ventilation how will they be affected should they be replaced?
4. the carpet most suredly will be destroyed and smell over time should this be ripped out and replaced?
5. overall what should my demands be as I have been disappointed thus far and expect they may try to blow this issue off!

Thank you for your help

Dok

[tcfila]

Do a search...it has come up more times than it should.

Tim

[Penguin]

Originally Posted by tcfila

Do a search...it has come up more times than it should.

Tim

Is there anyone out there WITHOUT Comfort Access that has had this happen?

I recalled reading similar postings earlier and wonder if this is associated with the comfort access, or some system/flaw in the basic vehicle.

[Zoich]

Originally Posted by dok

....when I walked up to car with the key in my pocket the doors would not open so I had to reach in and push the door unlock button.

This should not happen either! if you remote/power lock your car even with the window down, by pressing the unlock from the inside, your car should NOT open. This is a BMW security feature. Imagine if you car is locked and someone broke your window, he still can't open your car doors from pressing the unlock from the inside -- or the unlock button on the glove box either...

[psadjew]

Yes this has happened to me a couple of times and when it is raining of course. I have taken the vehicle to the dealer and they thought I was crazy and of course they could find nothing wrong. What is interesting is if the key is in my pocket and I am standing back from the car and I splash water on the handle it will lock/unlock the car--I don't get it.

[dok]

Originally Posted by psadjew

Yes this has happened to me a couple of times and when it is raining of course. I have taken the vehicle to the dealer and they thought I was crazy and of course they could find nothing wrong. What is interesting is if the key is in my pocket and I am standing back from the car and I splash water on the handle it will lock/unlock the car--I don't get it.

Was there interior damage to the car after rain?
Seems like an electronic malfunction with rain/water!
This is a major security problem not to mention the damage that can happen. I am documenting this and taking it in every time it occurs... 3 times a lemon, and I will pursue a new car! I still am concerned about this initial damage though.
The dealer is holding the car till monday for further diagnostics.

dok

[FunfDreisig]

Many of you know that I often joke about the foibles of the E70 X5s. But this time I am deadly serious....

The reports of X5s 'spontaneously' opening all the windows and sun roof when parked in the rain have become numerous enough to discount simple 'operator error' as a probable cause. Most of the reports involve X5s with Comfort Access parked outside the owner's house, locked and in the rain. Something is triggering the auto open mechanism of these X5s. AFAIK this should not be possible without one of the comfort access keys being in radio contact with the X5. So....

If I had an X5 with Comfort Access I would seriously consider ALWAYS storing the keys in a container that would block the radio connection.

Funf Dreisig

Edit: Here is a link to another thread with more detials about this problem. Particularly how Comfort Access features (e.g. locking/unlocking) can be activated by water on the door handle.

[Penguin]

Originally Posted by FunfDreisig

If I had an X5 with Comfort Access I would seriously consider ALWAYS storing the keys in a container that would block the radio connection.

Or you could line your garage with this:

http://www.ramayes.com/Data%20Files/...one%20page.pdf


Seriously, a nice Pewter or Aluminum container with a lid, to toss the key in overnight at home, might be good insurance, particularly when rain or snow is forecast...

[Craig]

I've had mine lock and un lock when washing my car. I've never had the windows go down or unlock the car. Maybe, you had one of the fobs in your pocket and pressed the buttons without knowing so. I keep my key away from the car when I wash it and don't have the problem when washing my car anymore...

Craig

[nynd]

Had my X two years with comfort access, no issue whatsoever. Must be something which is not functioning right.