COMFORT ACCESS MALFUNCTION!!

[dok]

I was wondering if this has happened to anyone yet? 2010 X5 35d three weeks old 1400 miles. When my wife left in the morning the car was locked and completely closed when I left the house 4-5 hours later all the windows were opened including sunroof. when I walked up to car with the key in my pocket the doors would not open so I had to reach in and push the door unlock button. then I pushed start the third time it responded normally. My keys were on my desk 500 feet away behind concrete walls so they were not triggered. Now here is the major problem it rained 1-2 inches in the car on the controls, water was in the roof liner so it was dripping from light and console on roof up front. I called BMW assist and they said to take it to nearest dealer. I have done this and they are examining right now. I have alot of concerns I'm hoping some of you can help me with:

1. has this happened before to any one?
2. what should I expect from BMW?
3. I have comfort seats with ventilation how will they be affected should they be replaced?
4. the carpet most suredly will be destroyed and smell over time should this be ripped out and replaced?
5. overall what should my demands be as I have been disappointed thus far and expect they may try to blow this issue off!

Thank you for your help

Dok