Cracked Driver Side Mirror, Defect!

[Wicked X5]

yea same thing happen to me but this was the passenger side i was driving one day and i just noticed it. I called the dealer and they told me that alot of people have been stealing them lately and that its not warranted. So i got a price on it which is in stock they told me i am looking about 411.xx with tax for just the glass part which really sucks so i am driving around with a cracked mirror on my 2010 e70 4.8i

[Skinnedy]

luckily mine was cracked on the passenger side before I took delivery, and yes, I've been told several weeks. On the bright side, I didn't even notice it for 3 days, because I was having so much fun driving

[Wicked X5]

ur lucky i bought my truck in novemb 09 and it was a 2010 model and this happen on new year i am going to pick the mirror up next week i just never have the time

[RedRockin]

Originally Posted by Wicked X5

yea same thing happen to me but this was the passenger side i was driving one day and i just noticed it. I called the dealer and they told me that alot of people have been stealing them lately and that its not warranted. So i got a price on it which is in stock they told me i am looking about 411.xx with tax for just the glass part which really sucks so i am driving around with a cracked mirror on my 2010 e70 4.8i

If the heated mirrors, especially as a stock feature and with a clear consistent trend of incidence(s), are cracking mirrors - how is it possible that BMW does not warranty this? If they are charging almost $500 for replacements and they know they have a design defect that is causing the problem - how could this even be legal?

[DINOONE]

Called the dealer today and they told me 4 weeks until they can get a replacement part! If they know that is a problem why wouldn't they at least have them in stock I guess this is something else that need to be brought to BMWNA.

[Craig]

Originally Posted by DINOONE

Called the dealer today and they told me 4 weeks until they can get a replacement part! If they know that is a problem why wouldn't they at least have them in stock I guess this is something else that need to be brought to BMWNA.

I waited 3 months on a part to fix a check engine light. BMWNA doesn't care. They already have your money. Until I called BMWNA, who knows when my part would have shown up at my dealer. I also waited 5 weeks for another part until I called BMW. Unacceptable in my opinion. I asked them to buy mine back. I'm still waiting on a small amount of compensation that's going to take 4-5 weeks for the check to arrive.

Craig

[jhu321]

my drivers side looks like its starting to crack theres a burn mark showing up from behind the mirror drop dead middle too... i'm guessing that this will be something of a recall at some point

[jasonrhcastle]

Happened within 1 week with my X5 M. Have been to the dealer, and there are no mirror in the US. It has been 2 weeks, and still no word on when one will be here.

[jasonrhcastle]

Wicked_X5, do not pay out of pocket. There are several people on this board showing that this is a trend. I am happy to give you my SA phone number, and I am sure others here would to, so that you SA can see that this wasn't "someone trying to steal it". Your dealer is trying to get one over on you...

As a side note, I actually went to another, closer dealer first. Called 8 days in advance, and told them the details. Asked to have a replacement mirror ordered and I drove up a night early (because of a snow storm coming in the next morning, and the dealer is 2 hours away). Arrived at the dealer, and no mirror order or inquiry was placed. After giving me the run around, they told me that they needed to make sure I didn't break it and that warranty would cover.

I was never told that there were no mirrors at that dealer. They simply didn't want to order it when they thought I would have to pay. I am going to be ordering a 7 in the next year, and a X5d and will not be going back to that dealer.

[DINOONE]

Mine has done the same thing in the exact same spot. The 3 other X5's were the same thing...

Originally Posted by jhu321

my drivers side looks like its starting to crack theres a burn mark showing up from behind the mirror drop dead middle too... i'm guessing that this will be something of a recall at some point