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Cracked Driver Side Mirror, Defect! Cracked Driver Side Mirror, Defect!
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  #21  
Old 01-18-2010, 11:15 AM
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jason thanks trust me i wont pay for i am waiting till they recall it that pic looks just like how mine started i thought it was like a spot from the sun and then within a week there was a crack we'll just all have to wait and see what happens good luck guys.
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  #22  
Old 01-19-2010, 01:20 AM
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took mine into the dealer and they said they're going to order the part and give me a call when its in... my SA seems to think it should only take a few days... we'll see... lol
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  #23  
Old 01-19-2010, 01:27 AM
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This clearly sounds like a defect. Are all of you, with this problem, paying or is BMW covering the replacements?
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  #24  
Old 01-19-2010, 01:29 AM
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i make it a point to tip my service guy and built up a long relationship with him through all my BMW's... pretty much everything that goes wrong with the car in the first 4 years is "warranty" even stuff thats in the grey area...

but this one is pretty clear cut since i took it in before it cracked, its just burnt right now...
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  #25  
Old 01-19-2010, 11:05 AM
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I just got the car 3 weeks ago. I'm sure not paying for it and if it happens again I will let them know I'm not paying for it then either...
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  #26  
Old 01-19-2010, 01:34 PM
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I am not paying...It has been warrantied...
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  #27  
Old 01-19-2010, 01:47 PM
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I really can't understand why you guys have to wait so long for parts. I have never waited more than two days for any BMW part here in the UK and most are in stock.

The factory is making these cars every day, they must have mirror glass, and some (all) X5s are even made in America aren't they ?
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  #28  
Old 01-19-2010, 02:29 PM
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Quote:
Originally Posted by London Lad View Post
I really can't understand why you guys have to wait so long for parts. I have never waited more than two days for any BMW part here in the UK and most are in stock.

The factory is making these cars every day, they must have mirror glass, and some (all) X5s are even made in America aren't they ?
I drove around for 3 months with a check engine light waiting on an air temp sensor. 5 weeks on a heated fuel filter. Until I called BMWNA, who knows how long I would have been waiting. Totally unacceptable in my opnion.

Craig
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  #29  
Old 01-19-2010, 02:36 PM
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Strange. I wonder if the 'deal' BMWNA have with BMW themselves is somehow a 'reduced' package? I really can't understand why you guys have that problem when we (UK) don't.

I also notice that your dealers seem reluctant to carry out warranty repairs whereas the dealers over here almost beg you for your warranty work.

Maybe the whole deal is different ?
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  #30  
Old 01-19-2010, 06:31 PM
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Honestly I'm not really happy with BMW and this mirror situation. Its a $65k car and they can't keep parts for it? I think its BS!
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