Why do dealers "punch the clock" ?

[Kloogy]

I've bought 4 BMW's from Brecht, now Escondido BMW in San Diego. I have never had someone treat me that way. I did walk intonGMC right down the street and look at an Escalade a while back. The salesman asked me if I "knew how much it cost". I laughed, and walked away. Got in my E92 and drove away. In today's economy the dealer should be kissing my ass. Even if people were lining up to buy the cars. I am still the customer. I've heard similar stories about Crevier. I will never shop there. You should post your experience on E90 post. They get a lot of coverage on that forum.

[Richard in NC]

Originally Posted by jeremym

So if the X I'm looking at has 39k on the clock and has an 08/07 date on the VIN sticker, does that mean it's still under original warranty and then the CPO will start once I hit 50k? Or will the CPO start as soon as I buy the truck, if I do?

Also, it was a lease for a year and then someone bought it at 22k miles and owned it for a year and a half. Did the second owner (first buyer) still have the factory warranty or was it CPO'd back then?

It's a bit unclear how this works.

Again, OP, sorry to hijack.

The CPO status starts either by the last owner who wanted the extension or by the dealer at the trade in. The CPO dates are based on the in-service date (original purchase or lease). But the new car warranty will remain in effect for its duration (the remaining 11k or thru 8/11). At that point the CPO warranty parameters kick in which go thru 100k or 8/13.

[jeremym]

Originally Posted by Richard in NC

The CPO status starts either by the last owner who wanted the extension or by the dealer at the trade in. The CPO dates are based on the in-service date (original purchase or lease). But the new car warranty will remain in effect for its duration (the remaining 11k or thru 8/11). At that point the CPO warranty parameters kick in which go thru 100k or 8/13.

Gotcha. Thanks. Sorry for the hijack, OP. You can have your thread back.

[Mosman]

Greetings,

I'm in the process of buying an X5 from Crevier (I would't buy from them again, more on that after I receive the car), it's supposed to go on a truck tomorrow to be transported to me in Seattle.

back to the conversation, I received the paperwork yesterday and there was a warranty declaration page that showed a warranty start date of 11/30, and the vehicle listed as a Demo. I figured I knew the reason for this, and the sales guy (if he's truthful) confirmed it. They move vehicles in to their demo fleet so that they can order more cars/get more allocation. It's a way of manipulting inventory.

Why I'm not concerned: The vehicle only has 16 miles on it, and the warranty end date is 2/28/2015 and 55,000 miles.

BMW tacks an extra 3 months and 5,000 miles on the warranty when it goes in the demo fleet.

Of course I'll verify this when I get the vehicle up here and take it to my local dealer, and if it doesn't pan out, all heck will break loose.

But for now, I'm not concerned.

Mosman

[SANguru]

should've went straight to the GM and asked for another salesperson or buy a car from him and give him all 0's and take away his CSI bonus... that will teach him.. He won't be there for long then.

[akim47]

Thanks for the responses. First, regarding CPOs.. yes, the CPO is based on the ORIGINAL in service date of the car. You get the balance of the 4 years 50K miles. Then tack on 2 more years to the original date for the extended warranty...

Regarding punching the clock... I guess I can understand getting more allocation or booking the sale to get the incentives from BMW. BUT... BUT... I don't believe it entails listing the car as a demo. It does not mean that there was stuff wrong with the car and they needed to punch it to get the warranty work done.. that's all BS. I'm looking at the list as we speak and there are 15 X5's on the list with warranty start date of 11/30/10. I GUARANTEE you that they are not advertising this and are selling these cars as brand new and extending out the warranty. I do think it BS since most customers won't know to look or maybe don't care. These are not demo cars, because the demo cars have "BMW NA DEMO" and a date next to it in the memo section. 2 of the cars on the list even had a warranty start date of 11/1/10. You sell these cars on Jan 1 and you've used up 4.2% of the warranty period that the customer would be entitled to. That has to be worth something.

[akim47]

I also confimed... I decided to go back and check the paperwork on my old Mini JCW Cooper... the clock was punched 2 months before I bought it. I didn't know that then. There is no mention of fleet demo or an extension of the warranty period. Salesperson never mentioned this to me when I purchased the vehicle. Luckily, I'm no longer in possesion of said vehicle. Me thinks that this is just a shady practice. You can go ahead and punch vehicles for allocation, incentives, etc. but they should make it a point to inform the customer prior to purchase. I know that Porsche does the same thing, but from what I've read people go into the purchase knowing this.

[akim47]

i tried to attach a scan of one page. hope it worked.

[octriathlete]

If you are one of the relatively few in this economy willing to shell out $60k + on a car, they should offer you a back massage while you wait to test drive. I've had good experiences at both Sterling in Newport Beach and Monrovia BMW. Josef M at Monrovia sold me my X5 and he went to about any length to make sure I was satisfied. Tell that prick at Crevier he can ram a Jag hood ornament up his a*&.

[motordavid]

Originally Posted by octriathlete

If you are one of the relatively few in this economy willing to shell out $60k + on a car, they should offer you a back massage while you wait to test drive. ...

...whether it's on the Left Coast, Gotham City area, or the Gold Coast, the '00s are over, and so is the raid the cookie jar, ramped up buying, imo.