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  #11  
Old 06-20-2012, 07:54 PM
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Originally Posted by ard View Post
100% agree... i just assume everyone does this. you MUST establish a relationship....
AND always answer the BMW surveys and give them all 10's trust me it's NOT anonymous
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  #12  
Old 06-21-2012, 04:03 PM
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Originally Posted by ard View Post
^^ The key is that your primary complaint should not be related in any way to pitting or external damage- must be internal hazing/fogging/discoloration.
Interesting. This was my primary complaint. They buffed my headlights and said that was all they could do.
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  #13  
Old 06-21-2012, 05:15 PM
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Watch the TV advertisement running right now.
Everything is covered except tires and gasoline,
and thats no joke. I had one replaced no questions
asked.
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