Navegation Problem - Need Help

[mrcshbs]

Hello.

I have a BMW 318i, automatic, with a Siemens CD GPS reader on the back (Part N: 84 11 1 470 181) and a screen on the front.

The system is complete and works great. BUT… it came with a CD 5 (Ohio Valley) and it doesn’t cover where I live. I have a 1999.1 CD version that works. I bought a 2007.2 Version and it doesn’t work.

As I turn the system on, a BMW (plain white letters) shows up and when I put the 1999.1 version CD it reads and boots fine (even though I can’t see the map) I am in St. Louis, Missouri.

Before I bought the CD, I called Navtech and asked if the 2007.2 version would work on my system. They said Yes!

After I bought the 2007.2 version I called Navtech and asked them what I need to do to have the system fixed. They told me I needed to go to BMW dealer and have the system firmware upgraded. So I went there… they had never seem my system before and had NO CLUE! They told me to call Navtech so they would have the CD to upgrade my system.. They don’t!!

They keep pushing to each other and no one seems to care.

So I ask for your help.

I have some pictures of the system that I am going to try to post.

Here is what I need:

A 1999.1 Version of Map 3 (Map that Covers Missouri)

Or a Firmware upgrade so I can read the new 2007.2 CD.

Thank you so much.