Dension Ice Link Plus No sound
 

Hi, I just installed the ice link plus in my 12/03 X5 and everything seems to be running fine, I can control see playlists, do everything but there is just no sound coming out. Any reasons? ideas?
I have DSP but that seems to be analog,

thanks,
Dane.

Did you use the little DSP box? I have DSP in my 04 but didn't need to use the box (converter). When I took that out of the loop it worked fine.

where is that box and what is it?

I have an Ipod video and would it be because of the cradle, is it supported?

Same thing happened to me straight after I intalled mine - no sound but control of playlists, tracks etc.

I managed to get it working by holding down the 'select' (i.e. the centre button) and the 'menu' button on the ipod for a few seconds which resets the ipod. I then immediately started getting sound thru the stereo after the reset. Worth a try.

If your vehicle is DSP but there was no coax cable from the changer to the amp, then that's not the issue.

The cradle works with the Ipod Video just fine, that's not it.

Do you have Sirius?

The box that I was referring to is the one that Dension sends (has you buy) when you select that you have DSP "Factory CD-changer harness connection kit for vehicles with DSP and certain Premium sound system with coaxial connection found in 5, 7, X5, Z4"

It has some RCA jacks and the DSP cable. I ended up not needing it and pluged directly into the CD changer plug.

tried the reset things nothing happened, still no sound. No I do not habe sirius. wonder what am I doing wrong.
if I choose cd 1 direct it would start playing right, or is their a play button or something I am missing as can see the text display name of the song but wonder if its running.

Do you have Navigation or Business CD? Also, how was it determined you have analog DSP rather than digital? If you purchased the vehicle used - more than likely the original CD chagner was removed, along with the DSP cable - it woulds like you have Digital DSP and require the DSP converter kit. We have these in stock.

If you know of someone with a factory CD Changer and DSP cable - this will tell you right away what configuration you have.

Tom, I do have a business cd. And I can see there is no coaxial cable going through the unit, though you might be right that it might be dsp.
Everything else functions but only the sound would that be the case than?
where can I order the dsp convertor as would like to get one. Alos if I need to try anything else. thanks.

If you have Business CD - check to see if there is a DSP button on the MID interface:

http://img429.imageshack.us/img429/9262/dscn22206gm.jpg

If so, we've found your problem. I have the DSP kits in stock - feel free to submit your phone number by email or PM and I can call you up tomorrow morning and get you a kit asap.

yes I do have the dsp button on the mid as shown int he picture as can press that and select jazz, club etc etc. :)

so would that be the reason no sound? what do I need than.

That's exactly the reason. The 6-pin cable you have the ice>Link plugged into would be used for Sirius audio, the coaxial cable is used for CD Changer or ice>Link Plus audio.

The 3-pin adapter you plugged in is power and control, which is why you can use the unit, but have no sound.

Feel free to contact me via phone or email (or submit your number and I can contact you) and we'll get you set up.

as I have been reading on th forums does the dsp converter need some sort of power? like is tapping in or splicing invovled or is an easy install.

We spoke by phone today and your new DSP converter has been shipped! :thumbup:

I would also like to know this... thanks